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You’re probably asking yourself the same question Arriz has asked herself plenty of times: if a home is newly built, shouldn’t it be perfect? Absolutely, says Marnie Oursler, owner of Marnie Custom Homes in Bethany Beach, Del., and host of DIY Network’s Big Beach Builds.

Ensuring your home is built to the highest standards and that you won’t have any major repairs to deal with soon after moving in comes down to the things you do before purchasing a home, says Oursler. Before signing any contracts, research the homebuilders you are interested in working with to gauge customer satisfaction. And, don’t be afraid to ask builders questions.

Oursler suggests speaking with past clients to see how satisfied they are with their home and how the builder dealt with any changes or repairs. “That’s going to give you a lot of good insight,” Oursler says. “No process is going to be smooth the entire way. You have to trust and know the builder.”